Terms of service

SmartBoutique is a software service run by QuantumBytes (GSTIN 03ITGPS1363P1Z3), H.No S-297, Village Ugoke, Tehsil Tapa, Barnala, Punjab 148108, India. In these terms, "we", "us" and "our" mean QuantumBytes. "You" means the boutique, shop or business that creates a SmartBoutique account, and the people who use it on your behalf.

By creating an account or using SmartBoutique, you agree to these terms. If you do not agree, please do not use the service.

SmartBoutique is online software for boutiques and clothing and fashion shops, such as designers, tailors, readymade garment stores, and footwear and accessories shops. It covers customers and measurements, stitching orders, tailors and karigars, khata and payments, GST bills, POS billing and barcodes, stock, staff, accounts, WhatsApp messages and an optional online store. It works in a web browser and in the SmartBoutique mobile app. It needs an internet connection.

We keep improving the service, so screens and features can change over time. Which features you get depends on your plan, as shown on the pricing page.

• Give correct details when you sign up (boutique name, owner name, phone and email) and keep them up to date.
• You can sign in with a one-time code sent on WhatsApp or email, or with a password. Keep your phone, email and password safe. Do not share codes with anyone. Our team will never ask you for a login code.
• Add your team with their own logins (co-owner, staff, tailor or helper). Each role sees only what it needs. You are responsible for what people do with logins you create, so remove a login when someone leaves.
• Tell us quickly at support@quantumbytes.co.in if you think someone has misused your account.
• You must be at least 18 years old and able to make a binding contract to open an account.

• New boutiques get a 14-day free trial with every feature switched on. No card is needed for the trial.
• After the trial, you choose a paid plan (for example Basic, Pro or Enterprise) for a month or a year. Current prices are on the pricing page. Prices are in Indian rupees, plus 18% GST. We issue a GST invoice for each payment.
• You pay online through a payment gateway, or by UPI or bank transfer and send us the payment proof. Card and bank details are handled by the payment gateway; we do not store them.
• There is no automatic debit. Each payment covers the period you chose. To continue, you renew from Settings → Subscription before the period ends.
• If you change your plan, the change applies straight away and the days left on your current plan carry over to the new plan.
• If your trial or paid period ends and you do not renew, your account becomes read-only: you can still sign in and see your records, but you cannot add or change them until you renew.
• We may change our prices in future. A new price applies only from your next renewal, never to a period you have already paid for.
• Refunds are covered by our refund policy.

If your plan includes the online store and you switch it on, you are the seller. That means:

• You decide which products, photos, prices, delivery charges and payment options (cash on delivery, pickup or online payment) to show, and you are responsible for them being correct and legal.
• Online payments from shoppers go through your own payment gateway account, straight to you. We are not a party to the sale and do not hold shoppers' money.
• You handle delivery, returns, exchanges, refunds and complaints from your shoppers, and you follow consumer protection and e-commerce rules that apply to you.
• If you use your own domain name, you are responsible for owning and renewing it.

• One-tap WhatsApp from your own phone is free and works on every plan.
• Automatic messages can be sent from our official business number using the WhatsApp Business Platform (Cloud API) by Meta. These use prepaid WhatsApp credits that you buy in the app.
• You can also link your own WhatsApp number. This uses a linked-device session, not Meta's official business API. Meta can limit or block numbers that send unwanted messages. You use this option at your own risk, and we are not responsible if your number is restricted.
• Send messages only to your own customers who expect them, such as order updates, bills and payment reminders. Do not send spam or bulk promotions to people who have not agreed to hear from you. You must also follow WhatsApp's own terms and policies.
• Message delivery depends on WhatsApp and the customer's phone, so we cannot promise that every message is delivered.

The records you put into SmartBoutique (customers, measurements, orders, payments, products, photos, staff and accounts) belong to you. We store and process them only to run the service for you, as described in our privacy policy. We do not sell your data.

You must have the right to store the personal data you add, for example your customers' names, phone numbers and measurements, and you should use it only for your boutique work. You can ask us for a copy of your data or ask us to delete it, as explained in the privacy policy.

• Use SmartBoutique for anything illegal, or to sell items that are banned or counterfeit.
• Try to see or change another boutique's data, break or overload the service, or get around plan limits or security checks.
• Test the service for security weaknesses without first writing to us at support@quantumbytes.co.in and getting our written permission.
• Copy, resell or rent out the software itself, or pass it off as your own product.
• Upload viruses, harmful files, or content that is abusive, obscene or that you do not have rights to.
• Send spam or unwanted messages through the service.

We work hard to keep SmartBoutique running smoothly and to fix problems fast. Sometimes it may be slow or unavailable, for example during maintenance, internet problems, or outages at our hosting or service providers. We do not promise that the service will always be available or free of errors.

Support is by WhatsApp, phone and email, Mon–Sat, 10am–7pm (Indian time), except public holidays.

You can stop using SmartBoutique at any time. Since there is no automatic debit, your plan simply will not renew. The owner can permanently delete the boutique and all its data from the SmartBoutique mobile app (Profile → Delete boutique & account), or ask us to do it by email.

We may suspend or close an account that breaks these terms, harms other users or the service, or is used for fraud. Where it is fair and lawful to do so, we will tell you first and give you a chance to fix the problem.

SmartBoutique is provided "as is". You are responsible for checking important figures such as bills, GST amounts, balances and salaries before you rely on them. The software helps you keep records; it is not tax, legal or accounting advice.

As far as the law allows, we are not responsible for indirect losses such as lost profit, lost business or lost goodwill. Our total responsibility for any claim is limited to the amount you paid us for SmartBoutique in the 12 months before the claim.

We may update these terms from time to time. The date at the top shows the latest version. If we make an important change, we will tell you in the app, on WhatsApp or by email before it applies. If you keep using SmartBoutique after a change, you accept the new terms.

These terms are governed by the laws of India. If there is a problem, please talk to us first at support@quantumbytes.co.in and we will try to solve it. If it cannot be solved, the courts at Barnala, Punjab will have exclusive jurisdiction.

Questions about these terms? Email support@quantumbytes.co.in or WhatsApp / call +91 94782 10404, Mon–Sat, 10am–7pm.